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Instant KK Shell Game?

January 06th, 2009 | Category: zjnz.com
  • Was trying to get a nonstop routing for an award ticket today, and encountered a strange situation...reservations said that the flight i wanted was not oversold (still 2 seats left), but aeroplan showed it as oversold by 1.
    re-checked 10 minutes later with reservations--flight was still showing at 118 sold out of 120 Y seats. called aeroplan, who still showed the flight as oversold by 1. repeated the process again in 15 minutes, with the same result!
    the aeroplan agent suggested that aeroplan might maintain a 'buffer' of a few seats when a flight approaches oversold status in the event that there are other concurrent reservations still in progress. i was left with the impression that the flight information available to reservations is not the same as the info that aeroplan agents have access to.....
    bottom line: aeroplan cannot do an instant kk if a flight is oversold, even though the flight is not oversold!
    has anyone else ever encountered anything like this?


  • I had the opposite happen to me last night. I was booking an award ticket on a two segment flight. The first segment was oversold (104 seats sold on a 737), but the computer let the agent book it anyway because the second segement was open. (I will be flying both segments.) We could not figure out why she could do this, and I didn't press the issue.

    [This message has been edited by StuMcIlwain (edited 02-07-2002).]


  • I have never been able to come close to confirming this, but I have had a few instances where I suspected something like this was going on.







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